1-Year Guarantee: Covers manufacturing defects in the frame & springs from the delivery date.

🛠️ 5-Year Extended Guarantee: Structural frame protection at no extra cost.

⚠️ Exclusions: Wear & tear, misuse, incorrect assembly, commercial use, and unauthorized alterations are not covered.

Fast Delivery: We use an external delivery service that deliver within 1-7 business days across mainland England & Wales for in-stock items, 10-14 business days for external deliveries to Scotland (please note that they only deliver to some parts of Scotland). This excludes all out of stock items. You can see the delivery time frame under the product listing. If it says anything more then 1-7 business days this means the item is not currently in stock, but it is being restocked soon and the shimpment is on it's way. It's best to still place your order if you want an out of stock item, because this reserves one of the items from the stock that is arriving in for you.

🏡 White-Glove Service: The two-person team assembles your sofa in your room of choice at no extra cost (excludes flatpack furniture).

📍 Live Tracking: On the delivery day, you'll get a tracking link with real-time updates!

🔄 Exchanges: If you need a different product, start the process on our website, and our team will guide you.

💰 Returns: We offer a 14-day cooling-off period from the delivery date. Items must be unused and in original packaging.

📅 Warehouse Hours: Returns are accepted Monday to Friday, 9 AM - 5 PM.